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Delivery Information

Weight (Kgs)                 Charge

  • 0 - 18


  • 18 - 36


  • 36 - 54


  • 54 - 72


  • 72 - 90


  • 90 - 108


Our products are delivered UK wide by APC. They deliver Tuesday to Friday and a signature will be required upon delivery. You can include leave safe options or alternative delivery date options in the notes section during the checkout.

Orders are sent out on Tuesdays and Wednesdays, which will then be delivered by APC hopefully the next working day (Wednesdays and Thursdays) but this could be 2 days. Orders received by 9am on Tuesdays will be delivered on Wednesday / Thursday.

  • Orders received by 9 am on Wednesdays will be delivered on Thursday / Friday.
  • Orders received after 9am on Wednesdays will be sent out the following Tuesday and delivered Wednesday / Thursday.

If you would like to enquire about Saturday service please contact us prior to placing the order. Additional carriage charges will be applied.

You will receive a tracking number with your order which you can track by clicking this link.

Please note we allow up to 48 hours for our deliveries.

We aim to deliver within 24 hours via our courier APC, our eco friendly temperature controlled packaging will keep our products frozen, but if delayed to the second day (48hrs) this could be partially thawed, this can be re-frozen.

If you’ve received your delivery on the second day we will not take responsibility for refused deliveries.

If you have any worries or concerns please call us immediately on your delivery.

For orders over 108Kgs please call or email for a delivery cost quote.

We have kept these prices as low as possible and will remain lower than most manufacturers in the Raw dog food sector.

To keep the delivery cost to you lower, we have offset/contributed to the cost of your delivery.

What fits into our delivery boxes

  • 36 x of our 500g  containers with space for an icepack (if needed) and space for up to 2 bags of treats/bones
  • 18 x of our 1kg containers with space for an icepack (if needed) and space for up to 2 bags of treats/bones

If you have any questions please contact us.

Delivery To Remote Areas

PLEASE NOTE: Due to the goods being frozen, we are unable to accept orders being delivered to remote areas of the UK as our courier may take 2-3 days to deliver. We reserve the right to refund/cancel any order that we do not expect to be delivered within 24 hours of dispatch.

This includes the following areas: Scottish Highlands, Scottish Islands, Isle of Man, Isle of Wight, Channel Islands, Isles of Scilly & Northern Ireland.