Delivery Information

PLEASE NOTE: Due to the goods being frozen, we are unable to accept orders being delivered to remote areas of the UK as our courier may take 2-3 days to deliver. We reserve the right to refund/cancel any order that we do not expect to be delivered within 24 hours of dispatch.

This includes the following areas: Scottish Highlands, Scottish Islands, Isle of Man, Isle of Wight, Channel Islands, Isles of Scilly & Northern Ireland.

We regret to inform our customers that, due to increasing delivery costs, we are unable to continue to offer free delivery on orders over £50.00. We have promoted this offer for over two years, but as a small family run business we cannot maintain the loss of this cost. As of the 1st March 2020, our signed for, next day delivery service via DPD costs will be as follows:

Value of Order                  Charge

  • Up to £49.99


  • £50.00 - £79.99


  • £80.00 - £119.99


  • £120 - £159.99


  • £160 - £199.99
  • £200 - £239.99
Track DPD Local here

Our products are delivered UK wide by DPD. They deliver Tuesday to Friday and a signature will be required upon delivery. You can include leave safe options or alternative delivery date options in the notes section during the checkout.

If an order is received by 13:00 during Monday to Thursday, we will aim to deliver it the next working day, however during times of high demand this cannot be guaranteed. Orders received after 13:00 on a Thursday will be delivered on the following Tuesday (or next working day).

If you would like to inquire about Saturday service please contact us prior to placing the order. Additional carriage charges will be applied.

You will receive a tracking number with your order which you can track by clicking the link to the left.

For orders over £240 please call or email for a delivery cost quote.

We have kept these prices as low as possible and will remain lower than most manufacturers in the Raw dog food sector.

To keep the delivery cost to you lower, we have offset/contributed to the cost of your delivery.