Delivery Information

Update Monday 15/11/2021

Due to their ongoing success please note that ALL deliveries to Devon, Cornwall and Nationwide will be sent out with DHL on Tuesday for delivery Wednesday and Wednesday for delivery Thursday. Orders need to be received by 9am the previous day. Thank you.

As of the 28 October 2021 our delivery service costs via DHL will be as follows:

Value of Order                  Charge

  • Up to £49.99

    £5.95

  • £50.00 - £79.99

    £8.99

  • £80.00 - £119.99

    £11.99

  • £120 - £159.99

    £14.99

  • £160 - £199.99
    £17.99
  • £200 - £239.99
    £20.99
Track DHL here

Our products are delivered UK wide by DHL. They deliver Tuesday to Friday and a signature will be required upon delivery. You can include leave safe options or alternative delivery date options in the notes section during the checkout.

Orders are sent out on Tuesdays and Wednesdays, which will then be delivered by DHL hopefully the next working day (Wednesdays and Thursdays) but this could be 2 days. 

  • Orders received by 9am on Tuesdays will be delivered on Wednesday / Thursday.
  • Orders received by 9 am on Wednesdays will be delivered on Thursday / Friday.
  • Orders received after 9am on Wednesdays will be sent out the following Tuesday and delivered Wednesday / Thursday.

If you would like to inquire about Saturday service please contact us prior to placing the order. Additional carriage charges will be applied.

You will receive a tracking number with your order which you can track by clicking this link.

For orders over £240 please call or email for a delivery cost quote.

We have kept these prices as low as possible and will remain lower than most manufacturers in the Raw dog food sector.

To keep the delivery cost to you lower, we have offset/contributed to the cost of your delivery.